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A USABILITY ANALYSIS OF MUNICIPAL GOVERNMENT WEBSITES IN TURKEY
Master Thesis


As an evaluation method for e-Government world wide web portal in Turkey cities, I have applied and proposed an evaluation method to measure the accuracy for the usability satisfaction. By calculating the population for each city, I have selected the government website and try to apply the error checking by depending on the Measure 1. Measure 1 which has 10 dichotomous web usability standard, I valuate and coded each site based on the 10 dichotomous usability standards. Those dichotomous are categories and based on Web design errors, Standard web design

conventions, and the Presence of features designed. Then I suggest a method to easure the usability satisfaction by computing the total average for each site after I compute the individual average by counting the number of ones during our usability checking using Measure 1. Then I have found that the total number of websites that have satisfied the usability majority is (39 webpage) which is an approximate equal to

48%, and the sites that does not satisfy the usability majority is (42 webpage), which about 51%. Moreover, I tried to study the relation between the final usability accuracy that related to each dichotomous usability standards.

In my Experimental results and by plotting each usability satisfaction, I tried to find the dichotomous that effect on the final usability accuracy for each Turkey cities sites such as splash page which is named V1 in my experimental result and V2 which

is the need for horizontal scrolling at 1024×768 resolution or below those dichotomoushave achieved (100%) for the usability success. In contrast, Turkey website usability succeed has been affected by some Measure 1 dichotomous, which have achieved (0%) such as V4 which is the underlined text links which effect on the have achieved (0%) such as V4 which is the underlined text links which effect on the

user ability accuracy as a final measurement result.


Keywords: human computer, e-governement,website, usability,measure

Afaf Saleh Emhemed Saad, (06-2016), Atilim university: international conference,